CPS/CAP Exam Details
The Certified Administrative Professional (CAP) exam takes 9½ hours and is composed of four parts over 1½ days. It is offered on the first Saturday in May and November at locations throughout the world (and the preceding Friday afternoon). Since the first Certified Professional Secretary (CPS) exam in 1951, over 62,000 administrative professionals have achieved the CPS rating. Since the CAP exam was introduced in 2001, almost 3,000 people have passed the exam.
Examination Schedule
Part 1: Office Systems & Technology - 150-165 questions, 2 hours
- 12% Computer hardware, systems and configuration
- 16% Document layout, design and reproduction
- 60% Software usage, installation and configuration; types; troubleshooting
- 12% Managing physical resources
Part 2: Office Administration - 150-165 questions, 2 hours
- 28% Records management
- 72% Communication
Part 3: Management - 150-165 questions, 2 hours
- 48% Human resources
- 16% Accounting procedures and analysis
- 12% Time management
- 24% Communication
Part 4: Advanced Organizational Management - 150-165 questions, 3½ hours
- 28% Organizational planning
- 24% Advanced administration
- 24% Team skills
- 24% Advanced communication
